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Keeping the phone running while you are away

It never sleeps; set auto-renew, keep the money there, leave room on it, and restart it when you are back.

Last updated 2026-09-08

A cloud phone runs whether or not you are watching. Set these five things once and it will still be running, and still be yours, when you come back.

  1. Just close the app

    Closing the viewer, or the whole app, does nothing to the phone. It has no battery to flatten and no screen to time out; downloads keep downloading and sessions stay signed in. The only thing that stops it is Power off on its screen, and even then everything on it is kept.

  2. Turn on auto-renew

    Under the phone's Subscription row, auto-renew renews the phone at the end of each term so it never expires while you are away. Without it, a phone whose term ends stops, and its storage is kept only for a while: seven days if you have bought more than a month for it in total, one day if more than a day, and not at all after a single day. Auto-renew, expiry and what happens to your data has the table.

  3. Make sure the money is there

    A renewal takes from your wallet first, then your card. Keep enough balance or a working card on the account; a failed renewal is retried over a few days and then the phone is suspended. Your wallet and top-ups.

  4. Give it a regular restart

    A phone that runs for weeks can get sluggish, as any Android does. On the phone's page in the app, Scheduled restart takes a local time and the days of the week; save it and the phone restarts itself at that slot whenever it is online. A phone that is powered off is skipped, never started. The schedule shows when it next runs and when it last did.

  5. Leave room on it

    When a phone passes 90% of its storage you get a notice. Before a long absence, clear what you do not need with the file browser, or save it off the phone. Storage is nearly full.

When you are back

If the phone feels sluggish before its next scheduled restart, Restart on its screen reboots it in a moment with everything kept. The notifications you enabled under Account tell you about renewals, failed payments and storage while you are away; Notifications and quiet hours.

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